Have mercy, I'm brand-new. I read as much on this as I could, so hopefully I use the correct terminology. My son received a Nerf Rapidstrike CS-18 for Christmas two weeks ago, and now the mag release button is jammed. I included pictures below. He plays with it as any good 8 year old would - actively, but not irresponsibly. I don't believe there was a big drop to the ground or anything, but I don't know for sure.
The clip will not lock into place and therefore the gun will not power up. Taking the clip out, I saw two white spring-loaded buttons inside that I assume are related to holding the clip in place. They both jiggle, whereas the mag release button is completely frozen. I tried pushing both of the white buttons with a screwdriver, hoping to unlock the mag release button, but it didn't seem to do anything.
Do I need to take the gun apart to get this fixed? Would it be better to get in touch with Nerf directly? Reading the forum, you guys seem to be the ones who know these guns inside and out - I'm sure you have the best workaround. Thank you!!